Small Business and Ways to Use Twitter

We speak to a lot of small business owners who wonder what Twitter will do for them. Twitter is a great way to find new prospects, build relationships with prospects and customers, and market a business in a cost effective manner.

I found an article on Small Business Trends suggesting 80 ways a small business owner can use Twitter to build and market their business.

I’ll copy a few of these suggestions here, and leave you to look up and print out the rest here.

“Build Credibility

  • Answer common customer questions
  • Share insight and opinion
  • Pass on interesting links/posts
  • Tweet links showing your company featured on other Web sites or mainstream media
  • and more……

Market Your Business

  • Talk about company culture and values.
  • Let people know the events your company will be attending this year.
  • Offer discounts, coupons or special offers to customers who find you via social media.
  • and more….

Grow Ears

  • Track conversations about your brand for online reputation management
  • Track your most important keywords and subscribe to an RSS feed.
  • Listen in on conversations about your general industry.
  • and lots more….

Grow your Online Network

  • Connect more personally with contacts from other social networks
  • Use relationship building instead of cold calls and cheesy flyers
  • Use Twellow or Listorious to find people with common interests.
  • and more…..

Grow your Offline Network

  • Hold tweetups and introduce your community members in real life.
  • Find new customers by using the Advanced search to track down local conversations.
  • Use Twitter Search to track when potential customers mention a competitor …. and then reach out to them.
  • and more…..

Have Fun

  • Share content that makes you laugh
  • Find content that inspires and motivates you
  • Learn new things, related to your industry or not.
  • Make friendships, not just professional relationships.
  • and more….”

There are lots and lots of ideas for using Twitter to promote your business. However, don’t be in a rush to “judge” Twitter or any other social media communities.  It takes time and patience to get this going.

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